![]() ![]() WD : The issue you have experienced seems different than the one previously described, so I'll follow different steps with you.If there is a ticket I could reference, please include it in your reply and I’d more than glad to follow-up! From this point on, my colleagues will take care care of your request. If this persists I’d advise you to ask your admin to call in or chat in to our team through the admin console during our Business hours and provide us more details regarding the case. As a first step, I’d suggest applying Selective Sync to the folders that you don't need to have see locally on your computer. Off the top of my head, seems like your computer can’t cope with the overall size of the client. : I have to admit the behavior is quite unexpected, since it appears that the application is causing your device to crash.Just for record, I already tried to reinstall. The other two on Windows 10 still if problem, one of than keeps using Dropbox but sometimes, just sometimes freezes, on other hand the desktop freezes every time when dropbox is on. What was strange, the windows 7 was if that problem, but when update to 10, the problem stop’s. This issue is occurs if Windows 10-64 bits fully update and another one in Windows 7 (but the windows 7, now is on Windows 10, I had to format and update too). Today the same computer is running perfect, but if out dropbox enable. and yesterday enable the Dropbox than the computer freeze after like 4 minutes or less. And work for one day, no freezes, so I started to enable the others programs one each day. What I did to be sure that was dropbox, I reboot the computer on safety mode, disable the Dropbox, OneDrive and fences program. Dropbox don't stop, the computer stopped, it's like freezing, i can't do nafen. ![]()
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