▪ If you’d rather focus on your main tasks and want to outsource the design and creation of documentation to an expert, I can design and create your documents for you. ▪ If you need some individual consulting or training, I can support you in person at reasonable costs. You can convince yourself: Large sections of the books can be freely previewed. The books are not free of charge but will definitely pay off. ▪ My books teach you best practices for creating good technical documentation. The Tool and Web Guide is completely free of charge. In addition, the guide provides a comprehensive list of useful websites for your daily work as a technical writer. ▪ If you create technical documentation yourself, the Tool and Web Guide gives you a market overview of the available tools. On this website, you can find all you need for developing high quality technical documentation: Instead, it should build up confidence, motivate the user to explore the product, and guide the user along the shortest way possible. User assistance shouldn’t challenge the user. The skill of writing clear user assistance essentially is the ability to bridge the gap between the users’ prior knowledge and the knowledge needed to use the product. This happens when a manual doesn’t reflect how users think, and when a manual presumes prior knowledge that users don’t have. Reviewers also preferred doing business with ClickHelp overall. It’s no coincidence that so many people hate reading manuals and fail to use even simple products. All companies are different and clients have different needs and this is why you have an option to change how the item price is displayed on the invoice/quote/. When assessing the two solutions, reviewers found ClickHelp easier to use, set up, and administer. The didactical side, however, is much more challenging. Appropriate authoring software generates neat user manuals and online help systems with a click of a button. Many people in charge believe that writing technical documentation doesn’t require any special qualifications.įrom the technical point of view, this is quite true. User assistance bridges the gap between what the user already knows and what the user needs to know. Also you can find here trainings and a variety of high-quality services. Here you can find tools, links, and information that will help you design and write clear, concise, user-friendly manuals, online help systems, screencasts, and other forms of user assistance. If the type is a date, then the date format must also be specified, as the computer cannot reliably detect the format itself.Technical documentation know-how and servicesĭo you create technical documentation yourself, or do you want to outsource the creation or revision of technical documentation to an expert? So you’ve come to the right place. The "Name" will be used for the name of the column inside mXrap. If you do not need any following columns, then you do not need to define them. If you want to import the 4th column, you must also define the configuration for the 1st, 2nd and 3rd columns. All columns must be specified, it will not automatically detect the content inside.įor a CSV data file, the columns must be listed in the order that they appear in the file. The next step is to configure the columns within the CSV file. Some files might have lines comments inside that should not be parsed. The "" quotes are used to ensure that the comma is not mistaken for a delimiter. For example, a CSV file might have "John, Smith" in a single cell. When comparing quality of ongoing product support, reviewers felt that. Reviewers felt that HelpSmith meets the needs of their business better than HelpNDoc. Reviewers also preferred doing business with HelpSmith overall. These are used to quote text if there happens to be a delimiter in the cell. When assessing the two solutions, reviewers found HelpSmith easier to use, set up, and administer. Then 10 spaces will be treated as one single delimiter. If the file uses multiple spaces as a delimiter, then try ticking "Treat consecutive delimiters as one".If Tab and Semicolon are ticked, then either a tab or a semicolon will be used as a delimiter. Other great apps like HelpNDoc are WinCHM, Vole Media CHM Free Edition, KEL CHM Creator and HelpScribble. The best alternative is Sonat, which is free. A standard CSV file uses commas, but any single character can be used. There are more than 10 alternatives to HelpNDoc for a variety of platforms, including Windows, Online / Web-based, Mac, and SaaS. Set the first row the reader should start reading from (skip any header lines),.Choose the "Table of Columns: Delimited fields",.To configure a standard CSV Data File, first visit the "CSV Format" tab.
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